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Warranty Claim, Refund & Exchange of Products

Please consider the following before returning the product:

  • Please ensure that you have the correct model before you open the product.
  • Warranty will not be claimed without original invoice.
  • No replacement for Screen/Touch on Screen of laptop, Display, Burn, Adaptor, Battery, Speakers or Damage parts.
  • Check if your product
    meet all requirments

  • Call Customer Service

  • Pack Item & Dispatch

  • You will get confirmation call
    when we receive your parcel

  • If verified, you will
    get refunded

  • Used or damaged product would not be eligible for return.



Eligibility criteria to return criteria:

  • If not matching our description which were provided on our website
  • If not genuine or quality products.
  • In case of wrong dispatched items



Paklap deals exclusively in brand new products, and hence urges its client to take their time in deciding what they want before they finally purchase their product.

Items once sold cannot be returned, exchanged, or refunded unless they have a manufacturing defect.

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