About Us

Welcome to Paklap – Your ultimate one-stop shop for all things tech!

Who are we?

At Paklap, we strive to provide the best and most affordable laptops, gadgets, accessories, and other computing solutions to our valued customers. We have been the leading e-commerce platform for two decades now and our goal is to offer a seamless and enjoyable shopping experience for everyone; gaming enthusiasts, tech-savvy individuals, students, professionals, and casual users. Needless to say, all the products and solutions that you will find in our inventory are 100% authentic and original.

Our Mission:

Our mission is simple yet powerful – to be the go-to destination for anyone who is looking for a top-notch laptop and/or any other cutting-edge computing device. We believe in making the latest technology accessible for everyone while empowering individuals to explore new possibilities and achieve their goals. Whether you are a student, business professional, creative artist, or a casual user, we have the perfect product to suit your needs.

Product Range:

The range of products that we offer includes the following.

Laptops

We have a huge variety of laptops in our inventory. These laptops are your gateway to innovation, entertainment, creativity, and productivity. This particular category includes Gaming Laptops, Professional Laptops, 360-degree 2-in-1 Convertibles, Touchscreen Laptops, and Mini Laptops. To further simplify the laptop category, we have broken it down by the brand names – HP, Dell, Lenovo, Acer, MSI, Asus, Microsoft, etc. This particular category also has Laptop Accessories where you can find the mouse, keyboard, laptop sleeves, thermal solutions, laptop tables, RAM, HDD, SSD and other internal drives.

There is a separate category for used, open-box, and refurbished laptops that you can find at reasonable prices. If you are on a low budget, and looking for a reliable laptop, these categories should be your savior. Please note, the used laptops you find on our site, come with a 7-Days Paklap warranty.

Apple Products

This category includes a good variety of Apple products. There are MacBooks of different generations in this category, and it is further broken down to include MacBook Air and MacBook Pro with M1, M2 & M3 chips. It has a Mac Mini, Mac Pro, iPad, iMac, Apple Watches, Apple TV, AirPods, and Apple HomePod. The iPads subcategory includes iPads and their relevant accessories, such as iPad cases and Apple Pencils. The iMac subcategory is further broken down to have 21-inches and 27-inches iMac. Apple Watches category has a variety of accessories for the watches and the watches itself. There is a separate subcategory for Apple Accessories too.

Tablets and Tablet Accessories

This category will fetch you Tablets by brands – Lenovo, HP, Microsoft Surface, Samsung, and Huawei. There is a subcategory for Tablet Accessories which extends to include Tab Pouches and other accessories.

Desktops & All-in-one PCs

Those who are used to desktop PCs will prefer desktops over laptops and they have solid reasons for this. No worries because at Paklap, we have got you covered. This category includes Desktops, All in One PC, Mini PCs, Server & Workstation Systems, and Desktop Accessories. The subcategory Mini PCs include gaming desktops. The subcategory Desktop Workstations includes Refurbished Desktop PCs. , the subcategory Desktop Accessories includes Processors, LCD/LED Monitors, UPS, Webcams, Motherboards, Internal Hard Drives, Graphic Cards, Network Products, Memory/RAM, Headphone, Mouse, Keyboard, Mouse Pads, Casing, Cooling Solutions, and USB Flash Drives.  

Printers

Explore our diverse range of printers and discover the perfect printing companion for your home, personal, and professional use. Bring your ideas to life by printing crisp and vibrant photos and leave a lasting impression with professional documents that have unmatched print clarity. The Printers category is divided into Printers by Brands – Canon, Epson, HP, Ricoh, and by Type – Desk Jet Printers, One Printers, Laser Jet Printers, and Color LaserJet Printers. It also has a subcategory for Cartridges and Toners.

Scanners

This category includes all sorts of Scanners for home, personal, or professional use. You will find a good range of high-performance scanners that will digitize everything in real time. They will let you effortlessly convert academic presentations, professional documents, photos and images to immaculate digital files.

External Hard Drives

The category of External Hard Drives is divided by brand – Western Digital, Seagate, Transcend, and Samsung. We have collected some of the best and most affordable external storage solutions, tailored to cater to your ever-expanding storage needs. Seamlessly, store and safeguard your valuable data in a secure and portable drive.

Cameras

The category of Cameras includes different types of cameras such as DSLRs, Digital Cameras, and Handy Cam & Camcorders. There is a subcategory called Camera Accessories where you will find everything you need to up your camera game.

Multimedia

This category has Projectors and Speakers. In the subcategory of Projectors, you can expect to find different types of projectors by different brands. Whereas, in the subcategory of Speakers, you will find different types of speakers – Stereo Speakers, Bluetooth Speakers and Wireless Speakers.

Gaming Consoles

Looking for a Gaming Console? Paklap has got you covered! In the category of Gaming Consoles, we have Play Station, X-Box, Controllers, Games, and Gaming Console Accessories.

Gadgets

We know that the use of technology and different gadgets is the need of the day. Here in this category, we have Smart Watches by different brands – Sony, Samsung, and Motorola. We have Media Streaming TV Devices, VR Glasses, Power Banks and Fitness Trackers.

Our Tech Team:

Paklap is thrilled to introduce you to our amazing team of tech experts who will be happy to guide you with your purchase and answer all your queries. They are a group of passionate individuals with an insatiable love for all things tech. From customer service aficionados to sales specialists, our team is dedicated to ensuring that your experience is nothing short of exceptional. You can bring all your laptop-related concerns to them and they will try their best to help you out.

Ø  Here is what sets our Tech Team apart:

1. Adept Product Knowledge: Our tech experts know the ins and outs of every product in our inventory, particularly laptops. They remain updated with the latest models, features, and specifications of every single unit in our offerings. When you seek their advice, you can count on them to give comprehensive information.
   
   
2. Personalized Recommendations: We understand that each customer is unique which is why our team takes the time to understand your individual needs and preferences. Whether you’re a creative professional, a student, a gamer, or a business executive, they’ll tailor their recommendations to find the laptop that perfectly suits your requirements. Our tech experts genuinely care about helping you find the ideal tech product that will meet and exceed your expectations. As your happiness and satisfaction is their ultimate reward.
   
   
3. Timely Response: We have a team of tech enthusiasts who are dedicated to helping you with all your laptop and tech-related concerns. They are only a message or call away. They will get back to you with a satisfactory response promptly. There is no waiting in the call queue for hours. Our team is spontaneous and will respond in real time.
   
   
4. Staying Ahead of the Curve: Technology is continuously advancing, and our tech experts make it their mission to stay at the forefront of ongoing trends and innovations. Through workshops, training sessions, and industry events, they stay up-to-date, so you can trust the advice they provide.
   
   
5. Your Tech Allies – Before, During, and After your Purchase: From the point you start looking for a laptop or any other gadget, we will be by your side, every step of the way. Whether you need pre-purchase guidance, assistance with technical queries, or advice on accessories, our team will be your dedicated tech ally.

Quality and Authenticity:

At Paklap, we understand that when you shop online, trust is important. Maintaining our customer’s trust is our highest priority.

Ø  Your Trust is Our Priority

We get it, trust matters, especially when ordering online. Rest assured, every laptop and any other gadget that you purchase from Paklap is 100% original and authentic. We have partnered with reputable laptop manufacturers and the top tech brands, HP, for instance. Our products are sourced directly from the original manufacturers and brands. The shipping and packing process is thorough, ensuring that each item reaches the destination safely. Furthermore, the laptops, MacBooks, and almost every other gadget that you will find in our inventory comes with a warranty.

Customer Service:

Customer satisfaction is the heart of what we do, thus our customer services team leaves no stone unturned in ensuring customer satisfaction. We have a tech team that is here to guide you through every step, whether or not you choose to buy with us. They will guide you with all your laptop and tech-related queries. You can get in touch via the following platforms.

• Live Chat
• WhatsApp Number 0304-111-3005
• Email: [email protected]

Secure Shopping Experience:

We pay special attention to making your shopping experience safe and secure.

Ø  100% Original Products:

Our products are always 100% original and are sourced directly from the manufacturer, brand, and trusted partners.

Ø  Warranty:

The majority of the laptops, MacBooks, Apple products, and other gadgets come with an international warranty. To claim this warranty, you can contact the manufacturer/company/brand and get guided through the process.

Ø  Local Warranty:

The local warranty products can be claimed from the brand outlets and official stores in Pakistan. These official stores are located in all the mega cities of Pakistan – Karachi, Lahore, Rawalpindi/Islamabad.

Ø  1-month Paklap Warranty:

Paklap gives its customers a one-month warranty on the used, open-box, and refurbished laptops in our inventory.

Ø  Maintain Confidentiality:

To make your online shopping experience safe, we keep your information confidential. Rest assured, your personal information, name, and address will never be shared with a third party without your consent.

How to Order:

You can purchase from our physical outlet (Karachi, Lahore, and Rawalpindi/Islamabad), order with us online from our website, or confirm your order over the phone at our WhatsApp number (0304-111-3005).

The online ordering process is quite simple. You choose your desired product(s) from our website, add it to your cart, confirm the order, give your name, address, phone number, email address, and other necessary details, and choose the mode of payment. We will deliver the chosen product at your shipping address, without any added delivery charges.

Deals and Discounts:

Technology should be available for all, so we keep bringing deals and discounts on our products. Every occasion calls for a special discount and we have deals coming up, every now and then. The discounts go as high as up to 50% off. Eid-ul-Adha, Eid-ul-Fitr, Blessed Friday, Cyber Monday, Independence Day, Pakistan Day, Kashmir Day, Quaid-e-Azam Day, and Iqbal Day are just some of the special days on which you can expect some special deals and discounts on Paklap. In case, you do not make the most out of those deals, we also have Daily Deals going on. Other than these oh-so-amazing deals and discounts, our product prices are always very reasonable.

Shipping and Returns:

At Paklap, we are proud to offer a free shipping facility to all cities of Pakistan. All the products (laptops) that are available in our inventory, you can order them online and we will deliver them to your doorstep without any extra charges.

The new box-packed tech products that you buy with us cannot be returned*. In case, you encounter an issue with the product, you can reach out to us and we will guide you with the best of service. Sometimes basic troubleshooting can help with the problem. Our tech team will guide you through the process.

Our products come with a warranty of some sort – International, Local, or 1-month Paklap. If a problem arises, these warranties can be claimed.

Free Delivery:

We offer a Free Delivery facility in all the cities of Pakistan. Yep, you heard that right. There are no shipping charges and no other hidden costs when you order with us. We will deliver your desired product safely to the shipping address with no added delivery charges**.

Cash on Delivery:

We have authorized stores in Karachi, Lahore, and Rawalpindi/Islamabad and we are offering Cash on Delivery services to these cities.

Testimonials and Reviews:

We have been serving for more than 20 years now and the Paklap community has been going strong since. Our customers are kind enough to leave feedback and reviews for the other customers to check. You can always check for these reviews before buying with us.

If you are an old customer, we would like to request you for some time to leave a testimonial or a review. Please let us know how your experience with us was.

Community Engagement:

We have our social media handles and pages where all the tech enthusiasts interact with each other. There you can get some insight on the latest on-goings in the world of technology, all the recent updates, specs, and rumors regarding the newly launched technologies and so much more juice. 

Contact Information:

We have our stores in Karachi, Lahore, and Rawalpindi/Islamabad. You can locate us from the following.

Ø  Karachi Store:

Location: Gb11, Techno City Mall, off I. I. Chundrigar Road, Karachi.

Ø  Lahore Authorized Reseller:

Location: LG28, Basement, Hafeez Center, Gulberg 3, Lahore.

Ø  Rawalpindi/Islamabad Authorized Reseller:

Location: PL Store Office # M2, Mezzanine Floor, Ali Complex, Block #77, Fazal-e-Haq Road, Blue Area.

Other than that, you can contact us on our WhatsApp number at 0304-111-3005 and we will be happy to be of service. Our LIVE Chat facility is available for all the audience, 10 hours a day, 6 days a week. You can drop an email on our email-address at [email protected].

We are active on all our social media accounts as well – Facebook, Instagram, Twitter, and LinkedIn.

Happy Paklapping!